Terms of Service

1. Introduction and Acceptance

Welcome to ConstructLine Ltd ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at [website URL] (the "Service") operated by ConstructLine Ltd, a company registered in the United Kingdom.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

ConstructLine Ltd is committed to providing professional construction services and maintaining the highest standards of service delivery. Our terms are designed to protect both our company and our valued customers while ensuring transparent and fair business practices.

2. Description of Services

ConstructLine Ltd provides comprehensive construction and building services including but not limited to:

• Residential and commercial construction projects
• Renovation and remodeling services
• Project management and consulting
• Construction consultation and advisory services
• Building design and architectural services
• Maintenance and repair services

All services are provided in accordance with applicable UK building regulations, health and safety standards, and industry best practices.

3. User Responsibilities and Acceptable Use

When using our Service, you agree to:

• Provide accurate and complete information when making inquiries or requesting quotes
• Use our website only for lawful purposes and in accordance with these Terms
• Not interfere with the proper working of our website or servers
• Not attempt to gain unauthorized access to any portion or feature of our website
• Not use our website to transmit any harmful, offensive, or inappropriate content
• Respect our intellectual property rights and those of third parties
• Comply with all applicable laws and regulations in your jurisdiction

4. Project Quotes and Estimates

All quotes and estimates provided by ConstructLine Ltd are:

• Valid for 30 days from the date of issue unless otherwise specified
• Based on information provided by the client and are subject to on-site verification
• Subject to change if site conditions differ from initial assessment
• Exclusive of permits, inspections, or third-party services unless specifically included
• Exclusive of materials price fluctuations beyond our control

Project commencement is contingent upon agreed timelines, material availability, and client approval of detailed specifications. Any changes to project scope may result in revised pricing and timelines.

A detailed project contract outlining scope of work, timeline, payment terms, and warranty provisions will be provided before project commencement.

5. Payment Terms and Financial Obligations

Payment terms for our services are as follows:

• Project deposits are required before work commencement
• Progress payments are due at specified milestones as outlined in project contracts
• Final payment is due upon project completion and client acceptance
• Payment terms are net 30 days unless otherwise agreed in writing
• Late payments may incur interest charges at 2% per month
• Returned checks incur a £35 administrative fee

All payments must be made in British Pounds (GBP) unless otherwise specified. Payment methods accepted include bank transfer, credit card, and company check.

We reserve the right to suspend work on projects with overdue payments and may pursue collection activities for unpaid invoices.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of ConstructLine Ltd and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

All project designs, plans, drawings, and documentation created by ConstructLine Ltd remain our intellectual property unless specifically assigned in writing as part of the project agreement. Clients receive a license to use these materials for their specific project purposes.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our express written consent.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information when you use our Service.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy. We comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regarding the processing of personal data.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Limitation of Liability and Disclaimers

While ConstructLine Ltd strives to provide high-quality services, our liability is limited as follows:

• Our total liability for any claim shall not exceed the total amount paid for the specific service giving rise to the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not responsible for delays caused by circumstances beyond our reasonable control
• We are not liable for work performed by third-party contractors
• Warranty provisions are as specified in individual project contracts

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Health and Safety Compliance

ConstructLine Ltd is committed to maintaining the highest standards of health and safety on all project sites. All work is performed in accordance with:

• The Health and Safety at Work etc. Act 1974
• Construction (Design and Management) Regulations 2015
• Management of Health and Safety at Work Regulations 1999
• Work at Height Regulations 2005
• Control of Substances Hazardous to Health Regulations 2002

Clients are responsible for providing safe access to work sites and disclosing any known hazards or restrictions. Our team conducts daily safety briefings and maintains comprehensive insurance coverage including public liability and professional indemnity insurance.

All incidents must be reported immediately, and we cooperate fully with relevant authorities in investigating any safety concerns.

10. Warranties and Quality Assurance

ConstructLine Ltd provides the following warranties for our work:

• Structural work: 10 years warranty against structural defects
• Workmanship: 12 months warranty on all labor
• Materials: Warranty as provided by manufacturers, typically 1-2 years
• Minor defects: 6 months warranty on minor finishing work

Warranty coverage excludes normal wear and tear, damage due to misuse, modifications by third parties, and damage caused by natural disasters or other external factors.

To claim warranty service, contact us with details of the issue. We will respond within 48 hours and arrange for inspection and repair if warranted.

11. Termination of Services

Either party may terminate services under the following conditions:

• Client termination: 7 days written notice required for ongoing projects
• Company termination: Immediate termination for non-payment or breach of contract
• Mutual agreement: Both parties may terminate by mutual written consent
• Force majeure: Termination permitted if project cannot proceed due to circumstances beyond control

Upon termination, the client is responsible for payment of all work completed up to the termination date, plus any additional costs incurred due to early termination. We reserve the right to retain project materials and equipment until full payment is received.

Provisions regarding warranties, confidentiality, and liability survive termination of services.

12. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through the following process:

1. Direct Communication: Contact us directly to discuss the issue and seek amicable resolution
2. Mediation: If direct communication fails, disputes may be submitted to mediation through an agreed neutral mediator
3. Arbitration: Unresolved disputes may be referred to binding arbitration under the rules of the Chartered Institute of Arbitrators
4. Legal Proceedings: As a last resort, disputes may be resolved through the English courts

All disputes shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will notify users of significant changes via email or prominent notice on our website.

Continued use of our Service after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of our Service.

We encourage users to review these Terms periodically to stay informed of any updates.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of England and Wales.

Users submit to the personal jurisdiction of these courts for the purpose of litigating any such claims.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Any invalid or unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties' original intent.

16. Contact Information

If you have any questions about these Terms of Service, please contact us using the following information: